Right Of Withdrawal And Size Change
Purchases made on DIVISEDIVISE.IT are governed by the Italian law on mail order sales.
If you have received a damaged item or you are not satisfied with the goods received for any reason, or you want to change the size, you have 14 days from the delivery date to exercise the right of return, or the possibility of returning or exchanging the product.
We will accept without hesitation the return of any item, replacing it or refunding the full amount (except for packaging and shipping costs, as required by Italian law).
To exercise this right, just contact us via this form within 7 working days from the date of receipt of the goods to inform us of the desire to return or replace the goods, after which you will be authorized by us to return the goods within the following seven working days.
The return shipping address is:
Uniforms & Uniforms
Corso Vittorio Emanuele 165h
80121 - Naples
You cannot return products to us and request a refund if the products in question have been customized.
The right of withdrawal does not apply to the Customer who purchases for purposes related to his work (eg: instrumental use, resale, etc.) and who therefore communicates his VAT number to the Supplier.
The sums will be refunded as quickly as possible and, in any case, within 7 days from the date of receipt of the returned goods. The refund will be made by bank transfer, Postepay and Paypal.